随着国庆节的临近，我们需确保在享受假期的同时，业务不受影响。以下是一些关键的准备工作和建议：
邮件通知要点
表达感谢与祝福： 首先，向客户表达感谢，并送上节日的祝福，以维护良好的客户关系。
明确假期时间： 通知客户您的放假时间，包括开始和结束日期。
提供紧急联系方式： 确保客户在紧急情况下能够联系到您。
邮件模板示例
模板1：
Dear [客户姓名],
Thank you for your unwavering support to our company. As the Chinese National Holiday approaches, we would like to inform you that our office will be closed from October 1st to October 7th. Should you have any urgent matters, please feel free to contact me directly at [您的手机号码].
Wishing you health and safety during this festive season.
Best regards,
[您的名字]
模板2：
Dear [客户姓名],
National Holiday Notice
We appreciate your continuous support and would like to inform you of our office closure due to the national holiday from October 1st to October 7th, 2024. We will resume operations on October 8th, 2024. For any urgent matters, please contact me at [您的手机号码].
We wish you the best during this holiday period.
Best regards,
[您的名字]
电话沟通
已合作客户： 表达感谢，并强调您对他们的信任。
潜在客户： 通过电话沟通，表达认识他们的喜悦，并探讨未来的合作机会。
攻坚客户： 即使不讨论私人话题，也要表达您对完成订单的承诺，并提供假期期间的联系方式。
其他准备事项
设置自动回复： 确保在假期期间，客户邮件得到及时的响应。
手机邮箱客户端： 安装并设置手机邮箱客户端，以便随时处理邮件。
记录重要联系方式： 记录关键客户、船公司和相关部门的联系方式，以应对紧急情况。
资料备份： 做好资料备份，以防电脑故障。
自动回复模板
Dear [客户姓名],
Thank you for your support. I apologize for the delayed response as I am currently out of the office due to the National Holiday from October 1st to 7th, 2024. Your emails will be personally addressed by me on October 8th, 2024. For urgent matters, please call my mobile at [您的手机号码].
Wishing you all the best.
Best regards,
[您的名字]
节前催单策略
利用假期作为催单的契机，提醒客户假期后的生产压力和可能的价格变动，建议他们提前下单。
催单邮件模板
Dear [客户姓名],
As we approach the Christmas Season, shipping space is expected to become increasingly scarce, and freight charges may fluctuate significantly. We understand the importance of timely delivery and would like to remind you that our factories will be closed from October 1st to 7th due to the National Holiday.
To ensure your goods are delivered on schedule, could you please send the final confirmation of your order by the end of this week? This will allow us to plan production accordingly.
Thank you for your understanding and cooperation.
Best regards,
[您的名字]
节前船期确认
与货代公司密切沟通，确保船期安排不受影响，特别是对于信用证支付方式的订单，要格外小心。
利用假期开发客户
假期期间，客户的回复率可能会提高，这是一个开发新客户的好机会。您可以利用这段时间与客户进行更深入的交流，了解他们的需求，介绍产品，并建立更牢固的合作关系。
