急急急!这种问题老手之前应该都遇到过!~
请大家看看客户给我回复了一封邮件:以下是客户发来的信息,希望大家帮忙分析一下,究竟怎么回事,如果是我的问题的话,应该怎么在和客户沟通才能真正的下单呢?该客户之前给我打过电话,很着急我们公司销的这种产品,我们公司是丝网的。之后打完电话,我给客户把运费和网子的价格都报过去了,结果客户的反应是网子的价格可以,运费相当高,客户说他们的资金有限目前,之后客户又改变主意要再少一点的网子看看运费,我已经给客户报最低的运费了,经过几家的快递公司的对比,还是ems 是最便宜的了。客户还是在运费问题上纠结。客户刚始要的产品的数量不多,但是看得出客户很有礼貌,而且该客户不是印度巴基斯坦那边的,我真的很想稳住这个客户让他下单。毕竟和这个客户了有持续半个多月了,我们通过电话,skype,邮件沟通每隔两三天沟通一下,刚始客户很急这要的样子,还打过来电话了,之后在skype上就显得不那么着急了,说要网子要延迟一些,现在问题就是运费太高。根据这个问题,我应该怎么?
客户邮件:
a lot of money is going on freight, because we are using air freight….. i he urgent need for this 28m, so i will buy it here in the uk (i reside in the uk and am presently in the uk).. it should allow me continue production…..
however, when we plan our turn around maintenance sometime in the year, we shall need to completely change all the nets; in this case, we shall order from you and he it shipped by sea (350 usd). i think this is a better plan (our budget is limited).
i will keep contact with you until i complete on the transaction.
kind regards,[收起]
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