好吧。我承认我真的黔驴技穷了。
一个西亚客户,10年底成交过一个小柜的单子。
今日主动和我们,想再要一个柜,并且保持同样的价格1.65usd。
根据游戏规则,我起初报价的时候狮子大口,叫了1.91usd的天价。
客户回复:
Dear Vivian
Thanks but the price is high enough, so we can't accept it
Best Regards
Lilit
好吧,你嫌高,可我总不能平白无故给你降价呀。老板在催,我有些着急,便跟了这么封:
>>> Dear Lilit,
>>>
>>> Good day to you.
>>> He you got my last mail? How's everything going on?
>>> I'm glad to inform you that the CIF price has become cheaper due to
>>> change
>>> of freight, which therefore can remain same level as before.
>>> Thus The new price is as below:
>>> FOB Qingdao: USD1.71/pc
>>> CIF xx: USD1.81/pc
>>>
>>> If any questions or doubts, pls feel free to contact me.
>>>
>>> Looking forward to your earliest reply.
>>>
>>> Best Regards.
>>> Vivian
6号周三发出的,结果便杳无音讯。我始着急了,因为公司出了点事情,以前的一个部门经理现在老跟我们抢客户,所以我很担心这个客户被他抢了去。到了周一我实在等不及了,便打了个电话。
是她同事接的,说她在度假,不过答应说会转告。到了晚上7点半,终于得到回复:
>>> Dear Vivian!
>>>
>>> Thank you for your letter.
>>> We don't want it.
>>> Kindest regards!
>>> Lilit
这下我慌了。
不想要?为啥不想要了?嫌价格高咱可以商量啊。或者就是被别人抢去了?话说我们这个前任部门经理真够厚颜无耻的,离职后自己成立了个公司也跟我们公司名字相仿,所有他都掌握着,
竟然跟我们另一个客户说他才是真正的商,说什么是他给我们供货的。我们那个客户都把他们的skype对话记录给我们看了。真是树至贱则无皮,人至贱则无皮!
于是咱客气的跟上一封,有话好好说撒:
>>> Dear Lilit,
>>>
>>> Thanks for your reply.
>>> Could you pls tell us the reason why you don't want it any more?
>>> You are most welcome to advise if we've done anything wrong.
>>> I believe there must be a way for us to work it out and reach mutual
>>> benefits.
>>>
>>> Looking forward to your earliest reply.
>>> Yours sincerely,
>>> Vivian
客户回复:
>>> Dear Vivian,
>>>
>>> The price is expensive, that is the reason why we don't want it.
>>> Please explain why you he changed the price, before you were selling
>>> it
>>> by 1.61 now you made it 1.81.
>>>
>>> Kindest regards!
>>> Lilit
>>>
姐来,咱最始报价的时候不是跟您解释过了吗,汇率变动,原材料上涨。得得,客户是上帝,您问几遍咱就耐心回答几遍。
>>> Dear Lilt,
>>>
>>> I'm glad we he come back to track of this business.
>>>
>>> The price has risen for two reasons:
>>> 1. The exchange rate of RMB against USD has reduced from 6.8 to 6.3,
>>> which means the foreign customers will purchase less products than before
>>> with equal amount of USD;
>>> 2. The cost of material, manpower, as well as freight he kept rising.
>>> But I'm glad to inform you that there's discount of freight from
>>> shipping company this month, which has lowered the price to some extent.
>>>
>>> Pls kindly take all these elements into consideration and then evaluate
>>> our business. What's more, pls make decision asap when the freight is
>>> at lower level, so that we can arrange the schedule properly.
>>>
>>> Looking forward to your earliest reply.
>>> Yours sincerely,
>>> Vivian[收起]