心累到怀疑人生
最近外贸的苦水真是说不完,大家都觉得外贸赚钱轻松,但背后的辛酸只有我们知道。有时候感觉自己每天都在忙碌,但结果却不尽如人意。尤其是客户的投诉,真的让人心累到怀疑人生。
就拿最近的一个客户来说,订单下了,发货也按时安排了,可是没想到物流延误,货物迟迟到不了。客户每天发邮件催,最后甚至说要终止合作。当时真的很崩溃,明明我已经尽力了,可是这些问题总是避免不了。给大家看看这个投诉的真实对话吧:
A客户:It’s been two weeks since you promised delivery. Our production has been delayed, and we’re losing money. How are you going to fix this?
我们的回复:I completely understand your frustration, and I sincerely apologize for the delay. Unfortunately, the logistics partner faced an unexpected issue, but we’re already working to expedite the process. I assure you that your goods will arrive soon, and we’re offering a discount on your next order as a gesture of goodwill.
客户一句:This is unacceptable. We trusted you, and now we have to rethink this partnership.
真的,每次遇到这种情况,心里特别不是滋味。做外贸太难了,不光是时间长、沟通多,最后还要应对各种意想不到的问题。客户投诉、货物延迟、汇率波动、各种突发情况,让人分分钟想放弃。辛苦忙了一整年,赚到的钱还没几个,却被各种问题耗得筋疲力尽。
所以啊,有时候真的觉得,外贸这条路,不是每个人都适合的。如果你也正在犹豫要不要入行,劝你三思而后行,毕竟,这条路上的心酸,只有走过的人才知道。[收起]
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