THIS WEEK'S TIP: 这周的小技巧 You Are Absolutely Going to Love Greetings! 你相当喜欢打招呼。 While listening to some recorded calls, I noticed a pattern with a sales rep. She tended to preface many of her statements with negatives such as, 当听一些电话录音的时候,我注意到一个同伴和一个销在一起。她就始用她的许多负面的评论比如, "I he some bad news for you," 我有一些坏的消息告诉你 "Are you sitting down?", before she ge the price of an item, 你下来了吗?当她之前给出一个项目的价格时。 "You're not going to like this," 你将不会是想这个样子的。 "I hope you're prepared for[收起]