客户转了一笔款，但一直未到账，查看客户水单我们的收款公司的名称没有写全 后面少了“LTD”，这几个字母，邮件给客户说明了情况，让客户重新添加“LTD”后，银行就会放账 但是客户回复 A response from our accountant: The template is the same as the previous transfers, nothing has changed. The field has only so many characters, not enough for the complete name. His bank is holding the payment, the funds are gone from yours. We cannot add the LTD due to a limit with the number of characters. Please check in with your bank, they should be able to release the funds 现在该怎么向客户再次说明需要写全地址。头都大了[收起]

发此贴之前，我要隆重感谢一下，料神sam，受他的帖子启发，我发到了一个意大利大客户。在此表示我最衷心的感谢！ 之前在网上自己发了一个加拿大客人（从网站上看，客人在加拿大是一个大客户），找到的是他们公司的老板。 经过多次波折，我没放弃，后来客人公司老板回复了我，让他们驻中国事处我。 后来他们中国事处我以后，我们一直沟通交流得非常好，很顺利的，客人下了一个40高柜的订单给我，所以我们很珍惜这客户，在服务，产品价格，质量这一块都得非常细心。 据中国事处了解，国外跟很多大型超市合作，所以在付款方式上面，我们谈的是见提单副本50%，尾款于到港后14天。我们查了客人信保，也接受了这票货的付款方式。 半个月后，这票货发出了。每逢节日，我也会偶尔几次给客人发邮件祝福他，并且告诉他，这是我们初次合作，感谢他的订单，以后有什么问题，可以及时告诉我们，我们可以。由于订单细节，我们是一直跟他们事处的，所以跟客人这边没有常发邮件。 一个月以后，客人到了货，我也会给事处电话，如果客人这边使用我们产品以后，有什么问题，可以及时告诉我。过了几天，外贸公司给我电话，告诉我，我们产品的质量客人很满意，也很感谢我们的合作。因为第一次的合作，我们工厂都是非常的配合，确实合作的很愉快。 可是，最近客人又有第二次订单计划，但是没有把订单下给我们。我很不能理解，然后我问事处为什么客人这次没有给订单我们？是不是因为我们产品价格太高，还是其它原因？事处告诉我：由于客人最近订单都给了新工厂，之前长期供货的公司一直没有单子、国外可能是这么考虑的 就给了我们以前的供货商。 所以，我还是挺失望的。 在这里，我希望大家告诉我，我该如何去跟进加拿大的客户，如果我发邮件，我该怎么跟他说，让他继续下订单给我们？另外，如何跟事处沟通，让他们多在客户面前美言几句？[收起]

请问有没有哪位朋友知不知道机器配件中的“铜鼓”用英语怎么翻译啊？谢谢了先。[收起]

我刚到一封紧急的邮件，是我的一个免费网站发给我的询盘，你们看一下 oil state industries-Bahamas is interested in trading of FC Model (SF Struture ) and has sent you the following message; Message : We are interested in your product and would like to know your moq, payment method and shipping time. I am interested in placing an order very soon so I need you to get back to me as soon as possible. Please contact me on my email, sale@=sl?woz?g.ase_okg Thanks. Best regards, Mrs. Nancy Gomez VP International Sales C.I.T.C.- U.S.A. 129 Fairfield Way Suite 102 Bloomingdale, IL 60108 email : sale@=sl?woz?g.ase_okg Company Name : oil state industries Country : Bahamas Contact Person Name : Batian Oil company Business Email : jonathanmanroe01@cgr=d_okg Phone Number : Fax Number : Address : Please contact at the above Business email address for further trade enquiry. 然后我回了 HI, Mrs. Nancy, thanks for your inquiry,this is Caesar yu, in AHCOF International, we specialized in exporting computer cases for 10 years. Refer to your inquiry, I he enclose the all the models of SF structure computer case in the attachment, pls kinaly check. our MOQ is 1 container 40 HQ, the delivery time is 25 to 30 days. As for price, is 5.5 USD per pcs FOB Shenzhen. if you can give 3 container, the price will be 0.1 usd less. thank you yours caesar business e-mail :pc11@jjj_okg 这封邮件带了我们附件 有我们产品的基本报价 然后就到了 Hello Caesar Yu, From Mrs. Nancy Gomez Importer&exporter, We are interested in this product below: Please login your email and password. address to see if you can supply us the same product, and send me PI of 40ft urgent and immediately. Thanks. Mrs. Nancy Gomez. Purchase department, State Fishery co. ltd. 2227 8th e South, Aberdeen AB24 5RP.United Kingdom. 结果我用邮箱试了一下，进不去我就发了一个 hi,??Mrs. Nancy Gomez I 'M SORRY my business e-mail is pc11@jjj_okg, but unfortunately it is not aiable in dormitory, so I use my personal E-mail to reply you, I don't know how to explain it, I he try to enter the links you sent to me, and can't access. because now I he off work, so could I reply you tomorrow,I know you are urgent, but I he no chioce, because my business e-mail can't be used far from office. and anyway if the model you send in your links is not like our product, maybe it will charge model fee,and it's expensive. beg your consideration .thanks. 然后他就发了一个邮件到我公司邮箱 We he reviewed your advertised merchandise/products, We are an independent buying house based in Turkey and we would like to get a quotation on your products, we require your fairest prices, direct mobile number,Skype ID and recent catalogue as we would be making huge bulk purchases from time to time.get back to us on immediately for further correspondence. Make sure you Reply to my Private Email: sale@=sl?woz?g.ase_okg He a wonderful day ahead, Mrs. Nancy Gomez VP International Sales C.I.T.C.- U.S.A. 129 Fairfield Way Suite 102 Bloomingdale, IL 60108 email : sale@=sl?woz?g.ase_okg 然后我就给他报了价，并让他选择他喜欢的型号，并把我自己的skype ，手机号，发给了他，他到现在还没回我[收起]