求高手翻译，发给客户一段客气的话。

Dear valued customer,

First of all, we would like to thank your company for your trust and support throughout the years. We highly cherish the cooperation and friendship between our two companies, and we hope that your business will continue to thrive and our cooperation will continue to grow.

We attach great importance to our cooperation with your company, and we have always enjoyed smooth and stable collaboration. However, we noticed that we have not received any relevant orders from your company since August of this year. Therefore, we would like to kindly request you to inform us of the reasons behind this situation, so that we can continuously improve and offer you better services, prices, quality, and delivery time in our future cooperation. We also hope to establish a long-term and friendly cooperation that can continue to benefit both of us.

Thank you for your attention, and we look forward to your reply.

Best regards,