ramzani 等级 L0
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ramzani
ramzani
2014-04-10 20:49:16
问答

货到目的港后更改海运提单B/L

6月10号时候在给Costa Rica一老客户一个工程项目的PI时候,随便查看了下他上一个订单。不查还好一查吓一跳,到Costa Rica的Limon港限重20.5吨,而提单上显示的是26.73MT,真的是吓死偶了。我赶紧发邮件给客户确认此事,重量错误是否影响其清关。客户也很快回复我,要求更改提单说会影响他清关。 悲催的是,这个货5月3号就走船了,我早在6月8号的时候就已经把正本提单寄给客户了。5月份的时候吧提单copy发给他确认的时候,他还说IT LOOKS VERY GOOD! 我汗! 我赶紧查看下到港日期,这个柜子大概是6月23号号到港,还好,还有时间。 当初对SI时候可能是对客户还不太熟悉,太久的事情也想不起来了,这么明显的错误竟然没有发现。 决定改提单后,我立刻打电话给我们物流部负责这个单的OP Cherry,由于货快到港,最快最好的法是在目的港该提单,而且费用也少。但是,由于这个客户和我们的是CIF,我们在海运费上狠狠的挣了一笔,目的港改单是要将海运费显示在提单上的,到时候客户会发现,还不得冲过来把我们给灭了。。。 *****继续更新***** 为了保持与客户良好的关系,我们最后决定在让客户把海运提单寄回来给我们,运费我方来付。这个提单还是出的船东单。可是客户邮件要求在目的港改单,和客户磨了很久,终于在6月20号到客户快递过来的正本提单了。我们立刻货代改单,货代也立即着手此事。悲催的是,到了6点多的时候货代通知我们这个柜子已经提前到港了,之前预计23号到,可是船17号就到港了。现在船到港后再改MBL可能会产生罚金。至于罚金多少,他还在和目的港的MSC确认。NND,这叫啥事嘛,真的是一波未平一波又起的。 我赶紧邮件给客户确认是否船已经到港,让客户赶紧申请港口免堆避免产生额外的费用。第二天客户邮件说货在17号就到港让我们尽快此事。我在网上查了下有人说他们到港后改提单,被目的港罚了USD1200。把我给吓得赶紧催货代确认,可是一连两三天都没有得到货代消息,搞得我好几天走路都感觉在飘。终于在23号得到货代的消息,说是没有罚金,只有正常的改单费,改单费:RMB300,AMS:USD40,电放费:RMB300. \(^o^)/~??6月24号晚上,我把刚拿到的MSC的电放信发给客户让他赶紧提货。 本以为就这么圆满的结束了,没有想到这个鬼单纠结的要死不活的,整死人不偿命。 好几天没有到客户的消息,6月27号想着问下客户这个货有没有提到,没有想到客户回复说还在纠结中,晚些再回我。好不容易平复的心又纠结起来。怎么会还没有提到货呢?结果第二天到客户的邮件: Good morning; Need your help URGENTLY Local MSC is telling us its headquarter office (MSC Hong Kong) HAS NOT void in their system the original (incorrect) B/L still, since they HE NOT received from you guys the new/corrected B/L. Once they do receive it, they will also correct their system and it'll allow its office in Costa Rica to print the new B/L. Pls confirm you sent it to them, date of sent, reference #, etc; whatever you can provide us for us to ask the local MSC office to proceed; DUE TO deadline to release the merchandise is TODAY. Awaiting for your promptly answer. Brgds 真的是NND,这单咋回事啊?就是不让人省心。已经28号了,距货到港已经过了11天,客户的免堆期也到期了,在拖下去港口的杂费多的惊人。我们赶紧和货代确认到底是什么原因,怎么香港的MSC系统里面怎么会没有更新?结果之后却得到客户更为雷人的回复,目的港LIMON港不接受电放提单!那么之前我们所的工作totally in vain!!!! 我不能接受不能接受。这叫什么事嘛! 货代确认给我们若是在目的港出单,提单上会显示的海运费仅USD14750. 可是我们了客户USD2300,这将近一千美金的差额还不得把客户气得吐血。 但是现在最好的法只有目的港出单了,因为对客户来说现在时间紧迫,若是我们这边改单再快递给客户起码要1周,这一周客户的费用不可预计,而且若是目的港天气不好,我们的托盘发霉又会对客户造成严重损失。我一个人站在楼梯口想了很久,不知道如何是好。最后还是决定在目的港出单,但是我决定用一个可以信服的理由让客户继续相信我们。 回公室后和我领导说这个单就在目的港出单吧,她问想好了,我说嗯,毕竟还是客户那边最紧急了。货代得到我们的确认后也马上邮件给MSC通知目的港改单,不出意外的话,客户应该可以在目的港MSC直接打印出正本提单提货了。我晚上决定在客户发现问题之前,先点明海运费的事情。发生这种事情,让客户相信你,你就得拿出可信的证据来说服。我让我们的物流OP发给我当时货代给我们的运费账单。 我查看了这个账单,真的是狂晕的,货代在运费我们USD1810,他在运费上一个柜子挣了我们近USD400,我们又宰了客户一笔。现在想想客户真的是惨,本来给他的价格就报的高,还在海运费上被轮番敲诈的。我在货代的账单上添加了几项长的项目,实则这个单没有,可以刚好平复我们的挣得海运费。本想成传真式样,可惜找了很久也没有找到传真的字体。只好作罢,去掉货代的公司名及logo,发给他普通的PDF格式。并写了一封很长的解释信: Dear Gabriel, We check it with our forwarder this early morning, and found that the Limon port reject TELEX RELEASE B/L, paper original B/L only. So we ask our forwarder to deal with it ASAP, and now you can print the B/L in MSC destination and then take delivery of the goods accordingly. Besides, to oid any misunderstanding, we want to clarify the matter of freight cost we just found today. We found that the freight cost shows only USD1475.00 on the B/L.And the freight cost showed on the B/L is between MSC and the forwarder, and it's usual practice that the forwarder earn the difference. But the difference is so large, this is strange and we checked with our forwarder today. He said that this container was carried by lighters from Foshan port firstly, but on the B/L, it only shows the port of loading is CHIWAN,Shenzhen, since it catched the vessel in Shenzhen port. So it only shows the frieight cost from shenzhen port to the destinatioin port, and not including the incidental expense. And here attached the bill he sent us in May for your check, the total cost apart from the ORC fee we paid to the forwarder was USD2224.01(1USD=RMB6.46) Best regards, 信是发出去了,不晓得客户到这封信会咋想,海运费差额那么大他能理解算是万幸了。大不了以后FOB好了,可是若是真FOB,只能说明客户对我们的信任度下降了。后来客户邮件说货已经提到了,没有产生额外费用。只字未提海运费的事情。今天30号客户又发来邮件说他[收起]
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ramzani
ramzani
2014-01-05 12:00:48
问答

付款方式很难谈下来

大家都要求客户采用什么付款方式啊?很多客户都不愿tt,都要求l/c,特别是中东那边的。大家都有什么好方法?[收起]
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ramzani
ramzani
2013-12-08 19:09:31
问答

soho想要投资阿里巴巴,请问值得么

soho感觉自己发客户挺累的,想投资个付费平台,想投资阿里巴巴,最便宜的那种3万块钱的,打算每天发50个产品,一个主账号,加上6个子账号,每个账号每天发30-50个,我心思每天7个账号加起来到四五个询盘应该可以到吧? 有没有用过的,给个意见[收起]
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ramzani
ramzani
2013-09-04 10:07:24
问答

付款谈判中....(求高手出谋献策)

目前有个客户订单已经下来了,价格,货期都已经谈妥。恰好最关键的一点到最好才跟他谈,就是付款方式。我发了个PI,PI款方式是30% deposit, the balance amount payment before shipping. 那个客户就来了句Didn't you understand Letter of credit will be my idea ?Pls confirm。这个客户是我一次合作的。由此看来客人就是要L/C了。于是我就找出口公司去,找的事容易搞定。但是公司要去申工厂才会受理。刚好我找的这工厂是小作坊的,很多资料是不具备的。所有目前是不了L/C。接着我复了客人那邮件,如下。Regarding to terms of payment-We regret being unable to accpet L/C beacuse of our company policy. Generally we make the terms of payment with our other customers is that 30% deposit in advance which ensure take action to order the bulk materials and bulk prodcution, and the balance 70% before shipping. 过了2天客人都没有复我邮件。于是2天后我7/3h号再出了个邮件去跟进。如下In regard to the last mail I sent to you, I thought over the matter and I also thought over your position very carefully before I make a decision. I know our both parties wish we can cooperate with each other very well and hope everything goes well. As you know we both??he no divergence except for the payment terms. I suggest it's better to further discuss this issue.To be honest, if you still insist L/C,I think it is difficult for us to proceed the matter ,besides L/C will cost a lot of time,in order to reach agreement on the payment terms, I suggest we both should make a concession step.30% deposit,the balance of 50% payment should be paid before shipping ,the left 20% payment should be paid againt the copy of B/L ,this our biggest concession.What do you think? Pls let us know your idea. We are waiting your reply ,I hope we can receive your reply soon. 7/4号客人还没有回复我,接着怎么样去跟进此事比较好??[收起]
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ramzani
ramzani
2013-09-03 14:24:57
问答

这句话是什么意思,运费他负责5%还是????

Dear Chandler, We are also looking from our end for the air freight shipment whichever is convenient we will proceed. For Dubai it is 5% customs duty. If we are arranging lifting of material by air freight can you please give revised ex-works price.[收起]
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ramzani
ramzani
2013-08-02 20:42:11
问答

东南亚的DDP,客人具体有哪些清关费用和进口关税?

东南亚的ddp,客人具体有哪些清关费用和进口关税?[收起]
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已经是最后了
ramzani
ramzani
2014-04-15 15:05:04
看来外贸的技术难度不小啊[收起]
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ramzani
ramzani
2014-04-12 03:05:56
化工研究院理,上海化工研究院可以[收起]
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ramzani
ramzani
2014-03-12 05:48:06
我觉得美国没过就说没过,但是一定要展示你的质量和诚信。因为一方面客户是想了解你们公司的能力和信誉另一方面想了解是否有竞争同行,所以若是后者对他来说没过但是公司具备很好的实力就更好了[收起]
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ramzani
ramzani
2014-02-15 11:22:28
只能发邮件跟进,看怎么回事。[收起]
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ramzani
ramzani
2014-01-12 12:22:09
必须要有CE认证的 土耳其还是蛮严的[收起]
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ramzani
ramzani
2014-01-08 12:33:24
嗯,知音啊! 这首歌符合我这刚始SOHO的人!!!   加油加油![收起]
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ramzani
ramzani
2014-01-03 15:11:58
人家肯定是找不到答案网上搜索不到才问的阿 有时候问题是白痴  但是网上没有答案阿   如果我能Google找到的答案干嘛还发帖这么麻烦
码字也累阿[收起]
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ramzani
ramzani
2013-12-29 13:20:25
2楼翻译得比较好建议用2楼的[收起]
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ramzani
ramzani
2013-12-06 22:57:39
找我吧,你在哪里?[收起]
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ramzani
ramzani
2013-11-29 03:13:03
吸取营养。。。。。。。。。。。。[收起]
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ramzani
ramzani
2013-11-27 18:31:20
那当然是要求物廉价美的啊[收起]
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ramzani
ramzani
2013-11-13 13:13:49
专业国际空运 海运 快递仿牌、电子厂品 液体粉末等敏感货运输,俄罗斯双清。专业珠三角长三角海运散货整柜。部分国家可DDU/DDP...[收起]
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ramzani
ramzani
2013-10-11 13:24:46
这些好像考保关员的书上都有。。不过忘了。。谢谢高人指点!![收起]
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ramzani
ramzani
2013-09-19 23:42:26
1.转厂贸易就来料深或进料深.2.需要立手册.
需要理来料或者进料手册,取决于供货的工厂理的是那种,接货的工厂亦要理那种。供货的工厂需要在发货前去海关理深结转表,一式四份,当地海关盖章,单位盖章,然后寄三份至接货或货的工厂,由工厂的专职人员带手册去海关报理结转审批,当地海关留一份,方留一份,剩余的一份寄回方。然后可以调货,再90天内方报关,方清关。[收起]
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ramzani
ramzani
2013-08-21 07:18:29
你的产品主要销到哪些地区和国家呢?[收起]
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ramzani
ramzani
2013-08-18 03:38:00
这个也是我一直困惑的问题[收起]
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ramzani
ramzani
2013-08-17 06:27:36
器具耦合器  Appliance Coupler
连接器  Connector
器具输入插座  Appliance Inlet
1.用于冷条件下Ⅱ类设备的0.2A连接器  0.2A CONNECTOR FOR CLASS Ⅱ EQUIPMENT FOR COLD CONDITIONS
2.用于冷条件下Ⅱ类设备的0.2A器具输入插座  0.2A APPLIANCE INLET FOR CLASS Ⅱ EQUIPMENT FOR COLD CONDITIONS
3.用于冷条件下Ⅰ类设备的2.5A连接器  2.5A CONNECTOR FOR CLASS I EQUIPMENT FOR COLD CONDITIONS
4.用于冷条件下Ⅰ类设备的2.5A器具输入插座  2.5A APPLIANCE INLET FOR CLASS I EQUIPMENT FOR COLD CONDITIONS
5.用于冷条件下Ⅱ类设备的2.5A连接器  2.5A CONNECTOR FOR CLASS Ⅱ EQUIPMENT FOR COLD CONDITIONS
6.用于冷条[收起]
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ramzani
ramzani
2013-08-15 21:40:42
你是外贸公司是吧,我觉得客户既然说来看厂,那就对你们算是很有诚意的,所以即使从河北飞过去也是值得的。[收起]
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ramzani
ramzani
2013-07-18 12:21:28
你的产品出口哪些国家和地区呢?[收起]
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ramzani
ramzani
2013-07-17 13:44:10
这样的话算作重复申报吧?不是多从国家拿退税了?估计不行,没有操作过[收起]
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ramzani
ramzani
2013-07-08 10:02:54
终于看到一个说实话的人了 ,苦逼的货代人啊 哈哈 害怕的都不敢冒出来了[收起]
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ramzani
ramzani
2013-06-29 11:49:10
怎么不外贸女鞋,我们工厂可以小量合作[收起]
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ramzani
ramzani
2013-06-16 21:57:07
找客户,这是一个世界性的话题-.-[收起]
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ramzani
ramzani
2013-06-09 02:43:26
货代的一般有运输权,没有进口经营权。正在让货代找有进口权的公司。[收起]
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ramzani
ramzani
2013-06-08 10:31:13
想自己就要要小心点嘛,和商私下不要让公司的人知道,特别是你说的采购那么阴险的人。[收起]
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ramzani
ramzani
2013-05-20 01:29:54
你是什么产品出口的呢?[收起]
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ramzani
ramzani
2013-05-11 11:45:20
我们老板有些报价报了,客户也会说价格高,但是有些客户还是会同意的,所以并不一定就是老板价格报高了哦,实在太高了的话,就和老板沟通下[收起]
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已经是最后了
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