一直有个梦想给我们的产品打入发达国家之中,例如 德国,日本。尤其是德国,作为工业化高度发达的国家。市场准入是很严格的。
这个客户只了一台样机,可惜我们选择那家工厂的质量太差,没有继续合作。
为便于像我这样的外贸外行和一些新手,了解整个过程,我把主要的邮件,全部列示出来。因为我以后可能不会在这个产品上经营,所以大方了一回。o(∩_∩)o~
下面这个客户是在网络上搜索到的,他们经销的产品不是我公司生产的。
09年3月20日 我发第一封新客户发信过去,客户3月22日回信的。
dear mr. stapleton
thank you very much for your e-mail.
we are always interested in contacts with new suppliers.
our company only buys gas generator sets powered by natural gas and lpg.
our current supplier for gas generator sets 1,5 - 5 kw is green power, shanghai.
do you he the possibility to supplier equivalent units or superior ones?
we are looking for a reliable supplier for water-cooled gas generator sets (ng and lpg)
in the range of 24 kw, 30 kw, 50 kw, 75 kw, 90 kw and 100 kw.
in case you can offer this gas generator sets please be so kind and send us technical datas,
photos and prices (fob shanghai).
i′m looking forward to hear from you.
best regards
下面是客户的信息,很详细,有公司名称,地址,电话 网站,号码(我还是第一次看到给公司信息也写在签名上的,可见,德国人蛮认真的)
然后我就回信了 09/03/22
告诉他,今天是周日,我下周一给你答复。
因为德国要求很严格,所以我问一下客户需要什么认证。
当天他就回信了
dear mr. jack stapleton
thanks for your todays e-mail. i did′t expect to get an reply so soon because it′s sunday.
(看来老外也不喜欢周末工作,之前有前辈讲,给客户的回信尽量及时。但有时候我不会这样)
1. silent type we are offering for generator sets from 8 - 20 kw (water-cooled).
2. the certificates you he for the different generator sets are o.k.
for which engine power (kw) you are offering water-cooled generators (for ng and lgp)?
how many cylinders these generators he?
from which power (kw) you can supply three-phases, 400 v, 50 hz?
best regards
09/03/23
我给相关的产品资料发给客户。也可以说是第一次贸易吧,他需要的是燃气产品,我们的是柴油发电机组。我对他这个产品一窍不通。工作原理都不懂。只能问一下一家工厂了。然后从他们手里发出来的产品资料来忽悠客户了。只是给客户发产品资料 ,没有报价。我在始的时候一般不会给客户报价格的。
09/03/23客户问价格了。
dear mr. jack,
thank you very much for your rapid reply and kind support.
reg. the 2 kw - 5 kw silent type (natural gas) generator sets please be so kind and send me some more
pictures of the inside of the generator as i he to give complete details to my customers.
do you can supply 5 kw generator sets with three phases, 400 v, 50 hz?
do you also offer ats for all generator types (2 - 5 kw)?
i′m looking forward to hearing from you.
best regards[收起]