FYR, communication strategy: 1. notifying the indian with the results your boss made 2. appology, appology, and appology 3. explain, explain and explain 4. any compensation(s) you can offer, or any other option(s) /solution(s) you can offer to minimize the loss to the indian ...be polite 5. do your best to minimize the impact taking to your company, financially and your reputation in case your boss wanna stay in the field
by the way, never show him your bottom line[收起]