与老外打电话需要注意。
(一)
a: stone corp. hi, mary speaking. 隐四通公司, 您好,我是mary。
b: hello, i’d like to speak to mr. hunter, please. 你好,我想找hunter先生。
a: may i ask who is calling, please? 请问您是哪位?
b: my name is herbert wood of ibm computer company. 我是ibm电脑公司的herbert wood.
a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line. 谢谢,wood先生,请稍等。(打内线电话)hunter先生,ibm电脑公司的wood先生找您。
c: can you find out what he wants? 你可以问他有什么事吗?
a: yes, mr. hunter. (to caller) i’m sorry to he kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.
好的,hunter先生。(对来电者说)对不起wood先生,让您久等了。hunter先生现在非常忙,他想知道你有什么事对他说。
b: yes, i want to buy some computer software and talk about developing some other software. i don’t know whether he is interested in that or not? 是的,我想一些计算机软件,另外再谈一谈发一些其它的软件。我不知道他是否有兴趣。
a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software.
我明白了,非常感谢,wood先生。请你等一下好吗?(打内线电话)hunter先生,wood先生想一些计算机软件。
c: i see. put him on line two. 好的,请转到2号线。
a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to he kept you waiting. i’ll put you through to mr. hunter.
好的,hunter先生。(对来电者)wood先生,不好意思让你久等了,我把你的电话接给hunter先生。
a: good afternoon, sales department. may i help you? 下午好,销部,我能帮你什么忙吗?
b: could i speak to mr. bush, please? 可以和bush先生说话吗?
a: i’ll see if he is ailable. who shall i say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?
b: john smith.
a: hold the line, please. mr. bush is in a meeting with the managing director at the moment, i’m afraid. can i help you?
请别挂机,bush先生正在和总经理会,我可以帮你忙吗?
b: well, i want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。
a: i don’t think the meeting will go on much longer. shall i ask him to call you when he is free? 我想会议不会得太久,我让他有空给你打电话,好吗?
b: yes, that would be easiest. 是的,那样最好了。
a: could i he your name again, please? 请再一次告诉我你的姓名,好吗?
b: yes. it’s john smith.好的,我叫john smith。[收起]