:we will not be able to keep this 12 months warranty period forever. In the European Union, we are actually forced by law to offer 24 months warranty. At the moment, not everybody is respecting this law (us included as you can see) but things are changing pretty fast and there are less and less products with lower than 24 months warranty. Even if there was no such law, we would still be forced to increase our warranty period to 24 months because of the competition. So, in the (near) future, we will he to change the warranty period to 24 months. I hope that the quality of the products is good enough so that they can withstand 24 months use with a reasonable (around 2%) warranty rate.
求助,请问大家,一般客人要求延长质保期一年的要求该如何委婉的拒绝呢?(电脑周边的电子产品)[收起]