我们开了亚马逊和shopee两个平台的店铺，在运营中需要做好评，但是一般客户都不会留评，要怎么样才能让客户留下好评呢？[收起]

寄出去的样品，应该怎么跟踪好呢？经常有的客户，明明签收了，却不回复，如何才能做到舒服的催单？大神们？[收起]

我有个葡萄牙客户，样品是拼箱经汉堡港中转去里斯本的，船期35天现在已经快30天了，我试着提醒他，他却给我出了个难题。我没有遇到过这样的情况。 我把昨天和刚刚收到的邮件粘上来，大家看看怎么回事情。我该怎么处理呢 Do you know where the ship is at the moment?? you said that it is comming through Hamburg, right? as I told you before we would like the custom clearance to be done in Hamburg, not in Lisbon. We want the goods to enter Portugal clear of customs. Please try to arrange that. The local agent in Hamburg can contact me so that we take care of everything. bye, filipe 刚刚收到的邮件如下 Hi Nathan, Obviously you don't understand how europe works. Europe is like a big country like China, each country is like each of your provinces. The products that enter in Europe, after entering Europe are free to move anywhere without paying any taxes or customs. What people normally do, and we do like that normally too, and that?s how we must do things in the future. Is to ask for custom clearance at the port where they first enter Europe, in this case is Hamburg. We pay import duties in Germany. However, because the final destination is not Germany, customs do not charge VAT. The goods come then to Portugal without VAT, we will only pay VAT to the government after we sell the goods to our clients. Because this are samples we will never sell them therefore we will never pay VAT. If the customs clearance is done in Portugal we will have to pay VAT to the customs, and we will receive the VAT only after we sell the goods to our clients... because we will never sell this goods we will never receive our VAT. VAT here is 21%, is the custom clearance is done in Germany we save 21% of VAT. this is 100% legal and this is how things should be done. Please try to convince the carrier to do it like this. ok? we don?t like to give to the government more money than what we have to give. bye, filipe 另外客户没有事先跟我说明这个情况，他自己记错了。[收起]

过货代过外贸，现在准备找点副业，所以发起了客户，。也就下班回来的时候发发，客户回复不多，有一个聊了几天，本来也没什么，后来查了下资料他们的产品是那个行业的奢侈品，很多明星名人都。每年都限量发。关键是跟我发邮件的是他们老板，百度百科里都能查到。是一家百年的家族企业。订单总额五十万。确认了几天照片跟款式，让我打样，他支付打样费300 。这种打样对很多soho来说是很正常的。但是对我这种菜鸟来说是第一次。本来也没想到会到这一步的，这种企业 商都排队去抢的。怎么跑到我这里来了，有点发虚。。 现在来问题了，我对外贸也算了解，采购跟单业务单证都会，但是唯独没有接触到结账 付款这一块。客人要付打样费，我该怎么？有人说推荐西联 ，这玩意从没用过啊。还有什么pp.哪个比较好用 ？还是直接去银行一张卡 ？该怎么呢？[收起]

Nothing great was ever achieved without enthusiasm. 无热情成就不了伟业。[收起]

之前客户公司名称是 ho ptc, 唛头是ptc,??然后后来客户公司名称改成了 al tafwak, 然后我们只是相应的把包装上的公司名更改了， 没有更改唛头。 客户说唛头应该也要更改，改成al， 现在我们所有的清关资料都是ptc的唛头，纸箱上也是ptc，但是客户说他们公司名称已经没有ptc这个单词了，这样会让他们不好清关。 we might face problem with customs and that will delay the shipment arrival. 真的会有这样的问题吗？ 客户是沙特阿拉伯的，麻烦大家帮我解答一下，谢谢。 柜子已经装走了，块到港口了。[收起]

We are still looking at our options because bought of you companies would bring something good to the table. If you know what that means! 我完全不懂[收起]

来公司快3个月了，谈了26天的客户终于在今天下单了，那个心情啊。。。。。 希望以后再接再励，加油！[收起]

大家好德国客户想来中国，对方叫我发个签证申请，想问下只离岸公司可以帮客户申请签证吗？谢谢各位[收起]