1、未付款第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复： dear sir, we have got your order of..... the bag you order is one of the hot items from my store and it is made of high quality leather. but the order seems unpaid. if there’s anything i can help with the price or size etc. when the payment is finish, i can stock up the item and get it ready for shipping. if any further questions, please feel free to contact with us. thanks best regards 2、已付款订单的回复：主要内容包括确认产品的规格，尺码等等具体事宜，表现卖家的专业性下面是一个不错的例子： dear sir i am very glad to hear from you. the biggest size we have is 39. and this shoes is little bigger in size. so i think 39 will fit. if you have any other questions, please feel free let me know. we are looking forward to getting your early reply. best regards 3、发货后的回复: 从货物离开中国至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家，直到买家收到货为止。因为买家付款后都急于收到货物，而邮寄过程一般又是5-10天不确定的，因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。 a、告诉买家订单详情 dear customer， the item you order is already shipped and the tracking number is xxxxx the mail status is as follows: 20071130 21:43:12 shanghai dispatch from sorting center this is the status of your order. you will get it soon. thanks for your support and understanding. b、 询问是否收到货物 dear customer, ems tracking information(ems网站查询) this is the status showing on ems. have you already got the items? if you have got the items, please let me know. thanks 4、 客户投诉产品质量有问题 dear customer, i received the boots but i can’t sell them because the gucci box was ripped up if you can’t secure the packages better than that then you will not be hearing from me again! dear friend, i am very sorry to hear that. the damage must happened during transportation. i usually make sure everything is in good condition before shipping products out. i make sure giving you more discounts to make up when you buy from me next time. thanks for your understanding. best regards 5、订单完成 dear customer, i am very happy to see that you have received the items. thanks for your support. i hope you satisfy with the item and looking forward to do more business in the future with you. thanks best regards ........ 后续更新中 敬请期待[收起]

一个印度客户，一开始说很多很多很多很多单，因为目前大陆还没有其他人能做到他想要的产品质量，而我们厂工艺还算差强人意，就给他供了样，开始他想要一个100-200的试单，我说，行，交钱，按moq优惠价收样品货款，然后，就没有然后了，我也懒得去跟进了 一个土耳其客户，因为里拉贬值速度比我横向生长的速度还快，一开始给我施压要我降价，大哥，价格以前已经被你压到没啥利润了，压你大爷啊，然后呢，我一个深圳的客户（没成交过一笔的，他们也可以生产我们这种原材料的产品），但没办法生产我们这个级别的产品，经常找我探价，从上个月开始，就一直在打听几款产品，而这几款产品呢，又刚好是土耳其客户在要的产品，我想这不对啊，但还是按照这个客户要求报了价给他，报了价，深圳客户说价格贵了，他们自己做得这种产品因为客户不接受，想买原材料，我一听，这极有可能是我猜对了。然后这一段时间土耳其客户和深圳客户都没找我了，我有断断续续联系土耳其压价大爷，他又没理我，我想，那行吧，你先试试他们家的，果不其然，这几天土耳其大爷又找回来了...... 还有一个事，一个同行扮成其他人来探价，我们在行业里算是跟另外一家台企是最早做这个产品的，这个同行呢，开始吐槽说我的报价太贵，我就说，哥们，下次打电话探价格的时候，不要用在网上注册过的电话打过来，他也乐呵呵的笑起来，我最后说：现在市面上还是那句话，没有最低的价，只有更低的价，玩低价只会玩死你们自己啊。祝你好运.[收起]

想请问下 有涉及锅第三方验货的么， 具体的该如何操作？ 费用是多少？ 求解[收起]

我们是做金属工艺品的 hs编码是83062990 那么对应的美国的hts 编码是多少 如何查啊 求赐教[收起]

Dear Carlos, He a nice day ! We hereby sincerely invite you and your company representatives to visit our booth at 117th Canton Fair from 23rd to 27th 2015． Below are our 2 booths Information: The 117th China Import And Export Fair , Guang Zhou ,China. Time:April. 23rd-27th,2015 Booth No.:11.3 F 27 , Pazhou pilion , Guang Zhou ,China. We will bring our newest designs( Metal Wall Art , Metal Decorative Mirror, Indoor Sculpture, Table Sculpture) for your reference. It would be a great pleasure to meet you at the exhibition. Please let us know your schedule if possible. Thank you very much! Looking forward to hearing from you. Warmest regards, Angela.[收起]

前段时间联系到了一位美国的大客户， 规模是1000-5000人的样子， 要说样品， 我们决定免费送样品， 但是运费需要他们出， 可是不同意， 不同意就算了， 我们再让步， 问他能不能走lcl， 结果依然很拽， 一定要空运过去。。 为了这个单子只能硬着头皮，空运给他们了谁叫人家公司大呢，，， 就2件货， 花了3000多块钱啊。 后来说收到了，说样品看起来很不错。 又问我们是否在福州和香港有样品室。。。 后来就一直没回。 dear susan , wish you he a nice day! may i ask whether you he got my email ? i sent the email to you, but i got nothing from your side. we fully understand that you are too busy to reply us. but we are still wait for your comments. we will do much better if you could give some suggestions to us. please reply us for any questions. besides , pls inform if you will attend the 117th canton fair from 23rd to 27th 2015. guang zhou, china. please let us know your schedule if possible. waiting for your forable reply soon! thanks ever so much. best regards. angela. 就一直没消息 快一周了， 求解[收起]