客户汇款了，但是没到，怎么回复邮件？

客户下了订单，昨天他发邮件说已经付款了，但是现在还没到银行短信通知，那该怎么回复客户邮件呢？plz in english!thank you !

2013-09-04 3157阅读

AI回答：

Dear customer,

Thank you for your email. We appreciate your prompt payment and apologize for any inconvenience caused by the delay in receipt of your payment.

Please note that it can take up to several business days for the funds to be processed and credited to our account. If you have not received a confirmation message from your bank, we kindly suggest that you contact your bank as soon as possible to inquire about the status of your payment.

Once we have received your payment, we will verify it and process your order accordingly. Thank you for your understanding and your continued trust in our services.

Best regards,
[Your Name]

2023-06-26

追问：

celine4

嗯嗯，谢谢！
2013-10-20
Frank.G.Woitel

新加坡的等两三天也很正常吧,不到再问也不迟
2013-10-19
Susmmita.Das.Biswas

很少有一天到账的，我通常3天没到才会去问客户。或者你在客户告知付款的同时，让他水单，方便财务查核。
2013-10-19
Kelly.Tsai

好吧，谢谢~
2013-10-18
GAYLE.CIFUENTES

静候佳讯。
2013-10-13
Susmmita.Das.Biswas

客户是新加坡的，老板说新加坡的很快到，我也不知道。
2013-10-13
linda26

哪有那么快啊，一般3个工作日吧
2013-10-12
celine4

哪这么快啊
起码工作日3天没到才要问下。
当然可以问下银行水单

could you please send me the TT bank receipt ,thanks
2013-10-11
linda26

要水单啊，水单看到了你还不给人家发货死等着款到账发货不怕客户火啊
2013-10-10
Care

客户哪个国家？你们的款帐号是什么？根据我的客户里看，一般都要3-5个工作日，很少一天就到账的。
2013-09-21
Frank.G.Woitel

能不能写一份给我呢？简单的两三句就好。PLZ PLZ PLZ~~~~~
2013-09-20
GAYLE.CIFUENTES

让客户把付款水单发给你，payment sheet
2013-09-20
Kelly.Tsai

昨天汇的，老板说现在还没到，他说应该早就到的。我刚工作，也不知熟悉这些。我应该怎么回复客户呢？新手求助啊！！！鞠躬~
2013-09-19
Francis

汇款几天了？很急的话，用中文写出来，然后自己翻译。。
2013-09-19

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