I apologize for the mistake of sending the wrong goods. I handed over both boxes to the shipping company and specifically instructed them to send the box with white fur to you first. However, they mistakenly sent out the box with black fur instead. I am truly sorry for the inconvenience caused. I will immediately send out the box with white fur to you.
We he requested the forwarder to send the white one to your side,but unfortunately they he wrongly send out the balck one.
We're so sorry for the unconvienices caused and will send out the white one right now.
Kindly noted and Thank you for your kind understanding.
Dear--,
I had sent two boxes of good to the transport company. I asked them to send the one with white feather to you. but they sent you the box with black feather. I am sorry for that, and I will send you the right one as quickly as possible!
Thank you!
Best Regards!