外贸产品营销展开过程之中针对的市场不同,在向客户推荐产品时,要关注的要点也不相同,例如很多从业者都喜欢在产品功能介绍时过于美化其功能性,这种做法对于国内市场产品销售而言没有太大的影响,但是在针对欧美市场进行产品营销时,推荐产品切不可夸大其词,否则对于后期的产品销售带来的影响是非常大的。
为什么说过于美化产品的功能,对于产品的销售额度会造成极大的影响呢,原因非常简单,欧美市场用户买入产品时非常严谨,由于这一区域市场的多数代销商产品都来自于亚太多个不同国家,这一类型的代销商产品购入之前都会对比多家不同类型的产品,不仅会关注到产品报价以及产品介绍功能性说明等等,也会要求厂家邮寄样品,随后会通过样品的样式以及其品质、功能性对比,决定最终买入哪家供货商产品。
如果在产品销售过程中,外贸方企业对于产品的功能性故意夸大其辞,导致代销商对于产品的期望很高,例如认为产品物美价廉,而品质方面极为出众,这种状态之下在拿到样品之后发现和销售方企业描述的并不相同,会有抵触心理,由于期望过高而拿到实际产品之后发现功能性和期望有本质区别,落差太大,即使该类型的产品在性价比方面优于同类型茶品,欧美代销商也会放弃这一品牌产品,因此在产品推荐时切忌夸大功能。
针对欧美市场用户如何进行产品功能介绍效果更理想一些呢?
Mr. Taylor:
I am glad that you can inquire about our infrared laser level products. The laser level products produced by our company are in the leading level in the Asia-Pacific region. The function and service life of the products are described in detail in the manual. I will not elaborate on them here.
Our company produces the level instrument products, including 12-line level instrument, green light high-precision automatic wiring, infrared level instrument and related supporting facilities, such as the level tripod. If you need to enter the level type products, the price descriptions of the related products are also clearly explained in the appendix.
Whether Asian-Pacific supplier or Indian supplier, there is no big difference in the essence of the products produced by the level gauge. Our company solemnly promises that all the products produced by our company will be repaired within three years. In terms of service life, there is no problem. The service life of products that are not deliberately damaged by human beings is much longer longer than that of other companies in the same industry, such as your company's products to our company. Interested, we will send the samples by mail on May 28. Well, in about a week, you can receive the samples. I hope you can confirm whether you cooperate with our company after seeing the samples.
I wish you all the best.
泰勒先生:
很高兴贵公司能来函问询我公司这批红外线激光水平仪产品,我公司所生产的激光水平仪产品在亚太地区处于领先水准,产品功能及其使用年限等在说明书中有详细说明,在此不作赘述。
我公司所生产的水平仪产品,包括12线水平仪、绿光高精度自动打线红外线水平仪以及相关配套设施,水平仪三脚架。如贵公司需要进口水平仪类型产品,相关产品的价格说明也在附录中有明确说明。
不论是亚太供应商还是印度供应商,所生产的水平仪产品在本质上没有太大的区别,我公司郑重承诺所生产的产品三年以内全部包修,在使用年限方面没有任何问题,不受到人为刻意损坏,我公司所销售产品三个月内出现质量问题可以更换,产品的使用寿命远高于同行业其他公司的产品,如贵公司对我公司的产品有兴趣,我公司会在5月28日将样品邮寄,一周左右贵公司可以收到样品,希望贵公司在看到样品后再确认是否和我公司合作。
祝一切安好
该外贸企业销售人员在沟通中还是很有技巧的,首先谈到了“The laser level products produced by our company are at the leading level in the Asia-Pacific region.”明确指出在亚太地区水平仪生产技术没有本质的区别,因此在这方面不做太多的叙述。“Our company produces the level instrument products, including 12-line level instrument, green light high-precision automatic wiring, infrared level instrument and related supporting facilities, such as the level tripod.”此后重点讲述到了水平仪产品以及相关配套设施,了解水平仪类型产品生产的用户应该知道该种类型产品的生产配套设施对于工艺要求是非常严谨的,能否生产全系列的配套设施,代表着企业能力,所以虽然该外贸工作人员并没有谈及企业实力问题,却通过叙述方式让对方了解该企业实力极为雄厚。“Our company solemnly promises that all the products produced will be repaired within three years. In terms of service life, there is no problem. The service life of products that are not deliberately damaged is much longer than that of other companies in the same industry.”信函中提到了该企业自身的特点,产品品质是有保证的,这无疑会让代销商对产品感兴趣,可见向客户推荐产品,是否能够抓住要点非常关键。